Psychology appointments and the novel Coronavirus (COVID-19) pandemic
Our psychologists are committed to supporting you and maintaining your care throughout the Coronavirus pandemic. We are closely monitoring this evolving situation to make sure we are minimising risk and maximising care. At this stage we are continuing to provide face-to-face appointments between psychologists and clients who are not required to self-isolate. Thankfully, psychology sessions do not require any physical contact and we are able to maintain 1.5-2 metres separation as per guidelines.
Please refer to the official Department of Health website to stay informed about Coronavirus.
Please do not attend appointments in person if you are unwell with flu-like symptoms. For more information about symptoms to look out for, use the HealthDirect Symptom Checker.
We have implemented extra hygiene and social distancing measures to minimise the risk of virus transmission. We also request that you help us with this by observing the recommended hygiene practices of regular hand washing, cough/sneeze etiquette and social distancing described here.
However, if you are concerned about this, or are symptomatic and not able to attend in person, you can still have your appointment via videoconferencing (using Zoom) or telephone. There are also new Medicare item numbers to support this.
Please email or call your psychologist before your appointment if you wish to use telehealth, so that we can send you the secure link to your session.
We are committed to continuing to provide psychological services during this time of increased stress and anxiety. It is very understandable that the climate of uncertainty and rolling media coverage highlighting threat and danger can be unsettling, can exacerbate existing psychological challenges, or can trigger new episodes of psychological distress. Please contact your psychologist if you have any questions about how to support your mental health during this time.
As always, for urgent mental health support, contact Lifeline (131114), Beyondblue (1300 22 4636), Crisis Care (9223 1111) or visit a hospital emergency department if you feel at imminent risk of harming yourself.
For some tips on staying well psychologically amidst Coronavirus, have a look at the resources below. Above all, keep practising kindness and compassion, both to yourself and those around you!
Black Dog Institute: 10 tips for managing anxiety during COVID-19
Head to Health (Department of Health): COVID-19 Support
Australian Psychological Society: Tips for coping with coronavirus anxiety
Psychology Tools: Free Guide To Living With Worry And Anxiety Amidst Global Uncertainty